Privacy Policy
Last updated March 7, 2025

Introduction

Thank you for visiting Cleavage Clinic LLC's website. This Privacy Policy details policies governing our use of personally identifiable information about customers, potential customers, and users provided to us via this website, registration forms, or otherwise provided by our affiliate entities.

By accessing or using this website, or by clicking on a box that states you accept or agree to this Privacy Policy, you are agreeing to comply with and be bound by the following Privacy Policy. This website is intended for users 18 years of age or older. If you are under the age of 18, please navigate away from this site. If you do not agree to this Privacy Policy or are not yet 18 years of age, you are prohibited from viewing, accessing, or otherwise using this website.

Throughout this policy, the terms "we," "us," "our," refer to Cleavage Clinic LLC. The terms "you" or "your" refer to the user or viewer of the website.

Quick Summary

  • We collect information you voluntarily provide when requesting consultations or services
  • We protect medical and consultation information with enhanced security measures
  • We use standard website tools to improve your experience
  • We protect your information using industry security measures
  • You control what information you share and how we contact you
  • We maintain records of your consent and communication preferences

Information We Collect and How We Use It

Information You Provide to Us

When you use our website, you may choose to provide:

  • Contact information (name, email, mobile number)
  • Medical history and consultation request details
  • Messages through our contact forms
  • Photos you upload for consultation purposes
  • Account credentials if you create an account
  • Insurance information (if applicable)
  • Payment information


We use this information to:

  • Respond to your inquiries
  • Schedule and confirm appointments
  • Send service notifications and updates
  • Process and fulfill orders
  • Send security and verification codes
  • Communicate about special offers (with your consent)
  • Provide consultation services
  • Process insurance claims (if applicable)

Medical and Consultation Information

For consultation and treatment purposes, we may collect:

  • Medical history
  • Treatment preferences
  • Consultation photographs
  • Insurance details
  • Treatment records


This medical information receives enhanced protection and is:

  • Stored securely with encryption
  • Accessible only to authorized staff
  • Never shared without your explicit consent
  • Protected by additional security measures

Information Collected Automatically

Our website automatically collects:

  • IP address and device information
  • Pages viewed and time spent on pages
  • How you found our website
  • Browser and operating system details

This helps us:

  • Improve our website functionality
  • Fix technical problems
  • Understand how visitors use our site
  • Protect against fraud and misuse
  • Maintain account security

SMS/Text Messaging Terms and Conditions

By providing your mobile phone number and agreeing to these Terms and Conditions, you expressly consent to receive text messages from Cleavage Clinic LLC at the mobile phone number you provide. These messages may be sent using an automatic telephone dialing system or artificial/prerecorded voice technology.

Consent and Purpose

Your consent authorizes us to send text messages related to our services, including:

  • Account security and verification codes
  • Order confirmations and shipping updates
  • Appointment reminders and scheduling information
  • Service notifications and updates
  • Marketing messages if specifically authorized


Your consent to receive these messages is not required to make any purchase but may be required to redeem certain special offers. The content of our messages will relate to the services or interactions for which you provided your number.

Message Frequency and Charges

We will send up to two messages per week. Message frequency may further vary based on your account activity and preferences. Standard message and data rates may apply to all text messages sent from us and to us. These charges are billed by and payable to your mobile service provider. We do not charge you for sending text messages.

Authorization and Agreement

By agreeing to receive text messages, you:

  • Certify that you are the account holder for the mobile phone number provided or have authorization to provide consent for that number
  • Agree to promptly notify us if your mobile number changes
  • Understand that your consent remains valid until you withdraw it
  • Acknowledge that messages may be sent using automated technology

Opt-Out Instructions

You may opt-out of text messages at any time by:

  • Reply with “STOP”, “QUIT”, “END”, “CANCEL”, or “UNSUBSCRIBE"
  • Contacting us at info@cleavageclinic.com
  • Updating your preferences in your account settings

After opting out, you will receive one final confirmation message. Standard message and data rates may apply to opt-out requests.

Help Instructions

For help with our text message service reply "HELP" to any message or contact us at info@cleavageclinic.com

Privacy and Records

We maintain records of your consent, opt-out requests, and message history as required by law. Your information is handled according to our Privacy Policy.

Changes to Service

We reserve the right to modify or terminate our text message service at any time. We will notify you of material changes to this service.

Your Privacy Choices

Website Tracking Technologies

  • You can set your browser to refuse cookies or alert you when cookies are being sent
  • If you disable cookies, some parts of the site may not work properly
  • You can opt out of analytics tracking through your browser settings
  • You can opt out of promotional emails at any time

Cookie Controls

We make it easy to control tracking on our site:

  • Essential cookies cannot be disabled as they make the website work
  • You can disable optional cookies for analytics and marketing
  • You can opt out of analytics tracking through your browser settings
  • Your choices are saved and respected across visits
  • Access cookie controls through the footer button

Marketing Communications

You choose how we contact you:

  • Opt in or out of promotional emails and texts
  • Update preferences anytime
  • Click "unsubscribe" in any marketing email
  • Text "STOP" to opt out of messages
  • Control usage of consultation photos
  • Manage testimonial permissions

How We Protect Your Information

We take security seriously and use enhanced measures to protect your information:

  • Secure data transmission (SSL/TLS encryption)
  • Limited staff access to personal information
  • Regular security assessments
  • Secure data storage systems
  • Enhanced protection for medical data
  • Staff privacy training
  • Audit trails of access

However, no internet transmission is 100% secure. We cannot guarantee the security of information transmitted to our website. Any transmission is at your own risk.

Third-Party Information Sharing

Customer information is not shared with third parties or affiliates for marketing or promotional purposes. This includes your personal information, contact details, and mobile phone number. Mobile information will not be shared with third parties except where necessary to provide our services. Text messaging opt-in data and consent information will not be shared with third parties for marketing purposes.

Updates to This Policy

We will post any changes to this policy on this page with a notice that it has been updated. If we make significant changes, we will notify you by email if we have your address and/or through a notice on our website.

Links to External Websites

Our website may provide links to other websites or resources operated by other companies over which we do not own, operate or control ("External Websites"). Such links do not constitute an endorsement by us of those External Websites. You acknowledge that we are providing these links only as a convenience, and we are not responsible for the content of such External Websites. Your use of External Websites is subject to the terms of use and privacy policies located on those External Websites.

Contact Information

If you have questions about this policy or our privacy practices:

info@cleavageclinic.com

Your Rights Under New York Law

As a New York business, we operate under New York State privacy and consumer protection laws. New York residents have the right to:

  • Know what personal information we collect and how we use it
  • Request access to or deletion of your personal information
  • Opt out of the sale of personal information (note that we do not sell personal information)
  • File a complaint if you believe your privacy rights have been violated

To exercise these rights, contact us using the information above.

Medical Services Disclaimer

The information provided on this website does not create a medical professional-patient relationship and is not intended as a substitute for medical advice. No information provided through this website should be considered medical advice or consultation. Consult with a qualified medical professional for any medical concerns.

Jurisdiction

By viewing, accessing, or otherwise using this website, you consent to exclusive venue and jurisdiction in the state and federal courts located in New York County, New York for any and all disputes, claims, and controversies arising out of or relating to this Privacy Policy, our website, or any services provided through this website.